Privacy Policy
Last updated: May 22, 2026
Loffs (part of Puntgaaf) respects your privacy and processes personal data carefully. In this privacy policy, we explain what data we collect, why we collect it, and how we handle it.
By using our webshop, you agree to this privacy policy.
1. Who are we?
Trade name: Loffs
Company name: Puntgaaf
Address:
Sonseweg 5
5737 RG Lieshout
The Netherlands
Email address:
info@loffs.nl
Chamber of Commerce number:
59344083
VAT identification number:
NL001701796B15
Loffs is responsible for the processing of personal data as described in this privacy policy.
2. What personal data do we collect?
When you visit our webshop or place an order, we may process the following data, among others:
Contact details
- Name
- Address
- Billing address
- Shipping address
- Email address
- Phone number
Payment details
Payments are processed via secure payment providers. We do not receive full credit card details.
However, we may receive information about:
- payment method
- payment status
- transaction number
Order details
- Products ordered
- Order history
- Returns
- Cancellations
Account details
If you create an account:
- username
- password (encrypted)
- preferences
Communication
When you contact us, we store, for example:
- emails
- complaints
- questions
- customer service requests
Automatically collected data
When visiting our webshop, data may be automatically collected such as:
- IP address
- browser type
- device data
- pages visited
- click behavior
- cookies
3. Why do we use your data?
We use personal data for:
Processing orders
To:
- process payments
- ship products
- manage orders
- provide customer service
Account management
Customer service
Legal obligations
For example, administrative or tax obligations.
Security and fraud prevention
Marketing
We may send emails about promotions or products when you have given your consent for this.
You can always unsubscribe.
4. Cookies
Our webshop uses cookies and similar technologies.
Cookies help, for example, with:
- remembering shopping cart contents
- saving preferences
- analyzing website usage
- improving the webshop
You can delete or disable cookies via your browser.
For detailed information, please refer to our cookie policy.
5. Do we share data with third parties?
We only share personal data when necessary.
For example, with:
Shopify
Our webshop runs on Shopify. Shopify processes data to ensure the webshop functions properly.
More information:
Payment providers
For example, Mollie or other payment partners.
Shipping services
To deliver orders.
IT and software suppliers
Only for necessary services.
We never sell personal data to third parties.
6. International data transfer
Some data may be processed outside the Netherlands or Europe via Shopify or other partners.
Where necessary, appropriate security measures are used in accordance with the GDPR.
7. How long do we store data?
We do not store personal data longer than necessary.
We retain administrative data for as long as legally required.
8. Your rights
According to the GDPR, you have the right to:
- access
- rectification
- erasure
- restriction of processing
- objection
- data portability
- withdraw consent
Want to submit a request?
Email to:
info@loffs.nl
We will respond as soon as possible.
9. Complaints
Do you have a complaint about the processing of personal data?
Please contact us first via: info@loffs.nl
Additionally, you can file a complaint with:
Dutch Data Protection Authority
10. Security
Loffs takes appropriate measures to protect personal data against loss, misuse, or unauthorized access.
However, no internet connection is entirely secure.
11. Children's privacy
Our webshop is not aimed at children under 16 years of age.
We do not knowingly collect data from minors.
12. Changes
We may amend this privacy policy.
The most current version will always be available on this page.
13. Contact
Loffs (Puntgaaf)
Sonseweg 5
5737 RG Lieshout
The Netherlands
Email: info@loffs.nl
Chamber of Commerce: 59344083
VAT: NL001701796B15